''C-TPAT refers to:''

1. the costs incurred to ship goods from origin to destination
2. the use of satellite systems to maintain contact with transport vehicles
3. a voluntary program to increase supply chain security
4. the next generation of bar coding

''Cross-docking refers to:''

1. shipping directly from manufacturer to retailers
2. holding inventory received from suppliers in warehouses until needed
3. continuous shipment from suppliers to warehouses where goods are redirected and shipped to retailers
4. storage of full trailers in locked lots

''What is one attribute that supply chain management professionals must possess?''

1. a big picture view of the supply chain in order to see all processes as linked
2. expertise in all aspects of operations management
3. financial management skills
4. ability to adjust to the various goals of each entity the supply chain

''Which type of supply chain design is defined by early supplier involvement?''

1. concurrent engineering
2. over-the-wall design
3. design-to-scale
4. make-to-order

''Which of the following provides a complete list of components required for manufacture of a product?''

1. sales forecast
2. S&OP
3. bill of materials
4. MRP

''Which of the following descriptions accurately reflects the typical services of a freight forwarder? ''

1. negotiate the purchase contract, provide transport, and make payment for goods
2. arrange shipment, manage customs clearance, and make payment for goods
3. arrange transportation of goods, manage documentation, and arrange customs clearance
4. negotiate import duty payments, arrange agent's commission, and deliver products

''What is one of the most important requirements for a metric to be a KPI?''

1. it should be applicable to the processes across the entire supply chain
2. it should be written in financial terms
3. it needs to include inventory levels in the distribution centers
4. it should only measure performance within the last 12 months

''The price of labor and fuel incurred for each trip independent of the quantity transported is included in:''

1. vehicle-related cost
2. fixed operating cost
3. trip-related cost
4. quantity-related cost